You must be at least 18 years old. By purchasing you confirm this.

Humidors

Humidor Accessories

Cigar Accessories

Merchant Cigars

Bespoke

Habanos

Speciality Products

Davidoff Cigars

Zino Cigars

Cuban Cigars

The online duty free cuban cigar shop

If a box you wanted is out of stock, you can request a Personal Stock Alert here. You will be emailed when stock arrives.
Puroexpress only deals in authentic Cuban cigars. All our products are carefully cared for and maintained in a temperature and humidity controlled environment. To ensure a safe trip, cigars are packed in bubble wrap and wrapped in plastic to maintain freshness.

WE GUARANTEE AGAINST CONFISCATION BUT NOT IF YOU ENTER THE INCORRECT ADDRESS.

In addition it is your responsibility to ensure your place of delivery is secure.

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Refund, Reship and Return  Policy

Should your cigars not arrive after 28 working days (excluding weekends and holidays), we will reship or refund your order. All claims must be made within 60 days from placing the order.


Please note! Check your address carefully before completing your order, this guarantee will not cover an incorrectly entered shipping address.


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If you receive cigars that are damaged, please contact us for the return details. The cigars must be packed in their original packaging and we will refund for unused product. 


What our satisfaction guarantee covers:
Our guarantee covers damage, mold (not plume) and that you will either receive the order or be refunded. As an organic product, flavour will certainly vary from cigar to cigar and batch to batch and will also depend on how long they have been allow to mature in your humidor, similar to wine. We cannot cover personal preference.


Our guarantee applies up to 60 days after shipment date. All concerns and non arrivals must be dealt with within this time frame. We cannot reship, or refund after this period.

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